Service Technician - Carter-Haston
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a
commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics:
Community Appearance, Intentional Presentation, Exceptional Homes, Prompt Attention, Resident Satisfaction
The 5 Ps: • Personality • Purpose • Passion • Preparation • Participation
Responsibilities
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a
commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics:
Community Appearance, Intentional Presentation, Exceptional Homes, Prompt Attention, Resident Satisfaction
The 5 Ps: • Personality • Purpose • Passion • Preparation • Participation
Responsibilities
• Responsible for assisting in maintenance of grounds, common areas, and apartment homes in your
assigned community; delivering exceptional and prompt service; and treating all community members
with respect
• Comply with all OSHA regulations and health/safety policies and procedures; adhere to EPA regulations
and update property log; and report all unsafe activities or incidents
• Support expense control by fixing rather than replacing, when applicable
• Prepare vacant units for occupancy; utilize the Market-Ready Inspection form to ensure accuracy of
market-ready units
• Perform preventative maintenance
• Maintain pool area in the community
• Complete service requests in an efficient manner
• Conduct daily property walks and remove litter, debris, and pet waste
• Responsible for snow/ice removal of community including walkways, sidewalks, and parking lots
• Assist Service Manager in maintaining shop and supply inventories in adherence to the annual budget;
communicate needs to Service Manager
• Deliver consistent excellent customer service that yields guest satisfaction through positive ratings and
community reviews
Qualifications
• One year related experience
• HVAC/EPA Certification preferred
• Proficiency with various hand and power tools
• Experience with appliance, electrical, drywall, and/or plumbing repairs
• Ability to work flexible work schedules including on-call rotations, after hours, and weekends when
needed
• Strong leadership and team management skills
• Exceptional communication and customer service skills
• Reliable transportation
Benefits Overview
Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our
employees and their families.
We offer eligible associates the following:
• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision and Disability Coverage
• Apartment Discount Program
• Recognition and Service Awards Program
• Educational Assistance Program
• Employee Assistance Program
• 401k Plan with Employer Match
All benefits are subject to change.
Qualifications
• One to three years of Multi-family Property Management or related field experience in Leasing or
Assistant Manager role
• Proficiency with industry software systems such as Yardi, OneSite, Yieldstar, Knock CRM, the NAA lease
agreement, and revenue management systems
• Strong leadership and team management skills
• Exceptional oral and written communication skills
• Familiarity with generally accepted financial principals; budgeting experience; and supervisory experience
preferred
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive)
Benefits Overview
Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our
employees and their families.
We offer eligible associates the following:
• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision and Disability Coverage
• Apartment Discount Program
• Recognition and Service Awards Program
• Educational Assistance Program
• Employee Assistance Program
• 401k Plan with Employer Match
All benefits are subject to change.
More Information and To Apply
https://secure.entertimeonline.com/ta/InpCarter.careers?ShowJob=688040897
Service Technician - $1,500 Sign-On Bonus