Assistant Community Manager - Carter-Haston
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a
commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics:
Community Appearance, Intentional Presentation, Exceptional Homes, Prompt Attention, Resident Satisfaction
The 5 Ps: • Personality • Purpose • Passion • Preparation • Participation
Responsibilities
• As an Assistant Community Manager, you are responsible for assisting the Community Manager with
managing the day-to-day operations of your assigned community, exemplifying Carter-Haston's
management philosophy based on our Five Basic Fundamentals of Successful Property Management, and
maintaining resident accounts
• Responsible for collecting and posting rent payments and fees; collecting and managing delinquencies;
and enforcing policies and procedures outlined in the lease to maximize revenue for the community
• Assist in updating and maintaining records for move ins/outs, application status, traffic activity, closing
rations, and others as assigned
• Act as the on-site supervisor in absence of the Community Manager by delegating daily work,
coordinating maintenance tasks with the Maintenance Supervisor, and manage the daily operations of the
community in compliance with company policies and procedures
• Assist with developing and tracking social media campaigns and marketing strategies
• Conduct prospective community and apartment tours as needed
• Manage the eviction process by following preestablished company procedures
• Participate and document property inspections (grounds, common areas, parking lots, move ins/outs,
make-readies, annual inspections, etc.)
• Deliver consistent excellent customer service that yields guest satisfaction through positive ratings and
community reviews
• Promote resident satisfaction and retention by following established industry standards and company
policies
• Manage the renewal process for current residents
Qualifications
• One to three years of Multi-family Property Management or related field experience in Leasing or
Assistant Manager role
• Proficiency with industry software systems such as Yardi, OneSite, Yieldstar, Knock CRM, the NAA lease
agreement, and revenue management systems
• Strong leadership and team management skills
• Exceptional oral and written communication skills
• Familiarity with generally accepted financial principals; budgeting experience; and supervisory experience
preferred
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive)
Benefits Overview
Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our
employees and their families.
We offer eligible associates the following:
• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision and Disability Coverage
• Apartment Discount Program
• Recognition and Service Awards Program
• Educational Assistance Program
• Employee Assistance Program
• 401k Plan with Employer Match
All benefits are subject to change.
More Information and To Apply
https://secure.entertimeonline.com/ta/InpCarter.careers?ShowJob=688043394
Assistant Community Manager - $1,500 Sign-On Bonus