Maintenance Technician - Avalon at Sweeten Creek
Job Title: Maintenance Technician Department:
Supervisor: Service Manager/Property Manager
REPORTS TO: Maintenance Supervisor/Property Manager
The purpose of this job description is to communicate the responsibilities and duties associated with the position of MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed. Our company emphasizes a TEAM APPROACH and expects every person to perform any reasonable task or request that is consistent with fulfilling company and client objectives. It is imperative that you review closely these duties, skills and physical requirements and that you understand that by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities necessary to perform the job as described.
RELATIONSHIPS
• Reports to Maintenance Supervisor under the leadership of the Property Manager.
• Maintains relationships with all prospects and residents ensuring consistent application of property policies including fair housing.
• Maintains relationships with other departments within the company including accounting and corporate.
JOB SUMMARY: Maintains efficient operation and upkeep of the property buildings and grounds in a supportive role.
WAGE/HOUR STATUS
Non-Exempt (hourly)
Employees will be required to work a flexible work week which will include working weekends.
DUTIES AND RESPONSIBILITIES
include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
➢ Responsible for the daily repair and upkeep of the property.
➢ Residing as an on-site resident and serving as a liaison to the local community, having knowledge and familiarity with the local services available to the community residents and having an understanding of the locality where the community is based in order to assist the residents with questions about available local amenities andservices.
➢ Responsible for assisting new residents in making a positive transition into the community, including making at least one personal introduction with a new resident each month.
➢ Attending all community meetings scheduled during normal work shifts. In the event community meetings are scheduled outside of regularly scheduled work shifts, attend one after hours community meeting per quarter.
➢ Responsible for ensuring a professional appearance and attitude at all times for yourself and all personnel and holding yourself out in a positive and professional manner and the exercise of sound judgment.
➢ Responsible for understanding the community rules, policies and enforcement mechanisms and how to seek
appropriate assistance when necessary. Responsible for understanding when and how to enforce, document and report rule and policy violations both when on and off regularly scheduled shifts.
➢ Responsible for maintaining the grounds and assist the groundskeeper on dailybasis.
➢ Responsible for the preparation of vacant units foroccupancy.
➢ Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or the management company.
➢ Responsible for the supply and upkeep of all personal tools required by Southwood Realty for Service Technician.
➢ Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
➢ Responsible for maintaining the required property uniform and insuring a professional appearance and attitude at alltimes.
➢ Responsible for cleaning work area, tools and equipment.
➢ Responsible for courteous, efficient response at alltimes.
➢ Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at alltimes.
➢ Responsible for thorough knowledge of management company policies and property community policies. ➢ Responsible for seeking educational opportunities and self-improvement for personal growth and development. ➢ Responsible to be available to work on an on-callbasis.
➢ Responsible for securing the maintenance shop(s) at the close of every workday.
➢ Responsible for additional duties that the PM delegates to the Maintenance Tech’s job description. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS
EDUCATION/TRAINING
❒ High School Diploma or equivalent preferred.
❒ Certified Apartment Maintenance Technician (CAMT) desired.
❒ EPA Certification
❒ CPO Certification
PHYSICAL REQUIREMENTS
❒ Stand and walk alternatively depending on specific needs of the day.
❒ Constant need to perform the following physical activities:
Bend/Stoop/Squat Pick up litter,
Climb Stairs Crouch/Crawl/Smell
Push or pull
Reach Above Shoulder Inspect community, store/retrieve supplies
❒ Constant need to perform standing and walking activities related to inspecting and repairing the property. Frequently lift and/or move up to 75 lbs. paint, appliances, carpet remnants)
VISION REQUIREMENTS
❒ Close vision/distance vision/color vision/peripheral vision/depth perception/ and ability to adjust focus
HEARING REQUIREMENTS
❒ Constant need to communicate in person/via telephone with staff, and residents.
SPEAKING REQUIREMENTS
❒ Constant need to communicate over telephone and in person with residents, vendors and staff.
MENTAL/EMOTIONAL REQUIREMENTS
❒ Must be able to work in a fast-paced and customer service-orientedenvironment.
❒ Performs duties under pressure and meets deadlines in a timelymanner.
❒ Works as part of a team, as well as completes assignmentsindependently.
❒ Takes instructions from supervisors.
❒ Exercises problem-solving skills.
❒ Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
DRIVING/TRAVELING REQUIREMENTS
❒ Need to utilize personal transportation to perform service requests and make ready requests. ❒ Must have a valid driver's license and vehicle insurance.
WORKING ENVIRONMENT
❒ Regularly exposed to outside weather conditions.
❒ Occasionally exposed to moving mechanical parts: high precarious places: fumes or airborne particles: toxic or caustic chemicals (Dust masks are required and provided): and risk of electrical shock. The noise level in the work environment is usually moderate.
REASONING DEVELOPMENT
❒ Moderate. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Needs to think rationally beyond a specific set ofinstructions.
SAFETY RESPONSIBILITIES
❒ Learns and complies with all company safety rules.
❒ Uses appropriate safety equipment at all times.
❒ Immediately reports all unsafe conditions to supervisors.
❒ Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties. ❒ Must check with supervisor if there is a question as to the safe procedure to be used for any job function.
ADDITIONAL REQUIREMENTS
❒ Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.
❒ This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company
officials.
❒ This job description does not constitute an employment contract between the company and any employee. ❒ The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department or work area.